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Privacy Policy
This policy explains how Ganzay handles personal information when you use our website, account tools, booking services, and customer support.
Last updated: May 5, 2026
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How we handle information
Information we collect
We collect information you provide when you browse Ganzay, create an account, make a booking, contact support, subscribe to updates, or submit a form. This may include your name, email address, phone number, nationality, booking details, traveler names, payment status, and any special requests you choose to share.
How we use your information
We use your information to process bookings, issue confirmations and vouchers, provide customer support, manage accounts, prevent fraud, improve our services, and send service-related messages.
Payments and booking partners
Payment processing may be handled by secure third-party payment providers. Ganzay does not store complete card numbers on our servers. We may share necessary booking details with operators, suppliers, payment processors, email providers, analytics services, and support tools so your booking can be fulfilled.
Cookies and analytics
Ganzay may use cookies and similar technologies to keep the site working, remember preferences, measure performance, improve search and booking flows, and protect against misuse.
Your choices
You may request access, correction, deletion, or restriction of your personal information, subject to identity verification and applicable legal limits. For privacy requests, contact us through the contact page or email info@ganzay.com.